Security Guard Training Course

 Welcome to the official Ontario Security Guard Training Course offered by Conrad Security Service. This 40-hour course is approved by the Ministry of the Solicitor General and prepares students for the provincial licensing exam and employment as a licensed security guard in Ontario. 

Understand the role of a security guard in Ontario. Learn about the PSISA, what it means to act under legal authority, and the expectations of a licensed professional.

🔑 Key Topics:
 Overview of the Private Security and Investigative Services Act (PSISA)

Duties and responsibilities of security guards

Professionalism and ethics

Explore Canadian and provincial laws that affect your authority and duties. Learn about arrest powers, use of force limits, and how to operate within the law.

🔑 Key Topics:
 Criminal Code of Canada (citizen’s arrest, reasonable force)

Trespass to Property Act

Use of Force legal framework

Module 3: Effective Communication (4 Hours)

Develop communication strategies for de-escalating conflict, handling emergencies, and interacting with the public and police.

🔑 Key Topics:
 Verbal and non-verbal communication

Conflict resolution

Tactical communication and active listening

Learn how to act fast and responsibly in emergencies — from fires to floods to medical events.

🔑 Key Topics:
 Fire safety and evacuation

Emergency protocols

Incident response procedures

Master the skills of writing clear, professional incident reports and maintaining accurate logbooks.

🔑 Key Topics:
 Note-taking and incident documentation

Daily logs and evidence handling

Writing reports for court or internal use

Understand basic workplace safety, including chemical hazards and personal protective equipment.

🔑 Key Topics:
 WHMIS 2015

Hazard recognition

Ontario Occupational Health and Safety Act (OHSA)

Learn the principles of the use of force, including when and how to apply them safely and legally.

🔑 Key Topics:
 Use of Force continuum

De-escalation vs intervention

Legal and ethical boundaries

Explore issues of equity, inclusion, and mental health. Understand how to interact respectfully with all individuals.

🔑 Key Topics:
 Diversity and cultural awareness

Working with vulnerable populations

Mental health and crisis situations

 

Gain awareness of terrorism-related threats and what role security guards play in detection and prevention.

🔑 Key Topics:
 Suspicious behavior identification

Types of terrorism threats

Duty to report